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What are the first steps in implementing ISO 9001:2015?

To obtain an ISO 9001 certificate, a company must create a quality management system that complies with the ISO 9001 standard, verify its functionality and compliance through internal audit, and undergo a certification audit by an external registrar. The key point is to ensure that your ISO system is consistent with your company. Our approach ensures that ISO 9001 will work for you and make your business processes more economical and efficient.

The first steps in implementing ISO 9001:2015 in a small to medium enterprise are as follows:

1. Commitment from top management. The first step in implementing ISO 9001:2015 is to gain the support of senior management. It is essential for management to understand the benefits of certification and be committed to providing the necessary resources and support for the process.

2. Scope and objectives. Clearly define the scope of the project and set realistic objectives that align with the organization's goals.

3. Gap analysis. Conduct a thorough assessment of current processes, procedures, and documentation to identify areas where there are gaps between current practice and ISO 9001 requirements.

4. Project plan. Develop a detailed project plan that outlines the steps, timelines, and roles and responsibilities for each phase of implementation.

5. Training. Provide training to employees on the requirements of ISO 9001, including quality management principles, document control, and internal audits.

6. Establishing a Quality Management System. Develop and document an organization's quality management system in accordance with the requirements of ISO 9001:2015. This may include creating policies, procedures, and work instructions.

7. Implementing processes. Put in place the necessary processes and measures to meet the standards of ISO 9000:2020. This could involve making adjustments to existing procedures, introducing new procedures, or enhancing current procedures.

8. Conducting internal audits. Perform internal evaluations to assess the efficiency of the quality control system and identify areas for enhancement. Use the results from internal assessments to make essential adjustments and continuously improve the system.

9. Management Reviews. Conduct regular management reviews to evaluate the performance of the quality management system, identify opportunities for improvement, and ensure it remains aligned with organizational goals.

10. Seek certification. Once the organization has confirmed that it meets the requirements of ISO 9001:2015, it should engage a certification body to conduct an independent audit for certification purposes. Address any issues or non-compliance identified during the audit process to achieve certification.


By following these steps, small and medium-sized enterprises can successfully implement ISO 9001:2015 and show their commitment to quality management.

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Types of certificates

How to receive the certificate?

The applicant provides to the certification bode «SMK STANDART» the filled application form for obtaining the certificate by means of filling of a form on our site.

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