7 ways ISO certification can help your business
Numerous studies on ISO confirm that certification has clear benefits in terms of operational performance, customer satisfaction and employee engagement.
What are the specific benefits of becoming certified?
1) Promoting best practices. ISO and other standards give a company access to internationally recognized best business practices. Standards exist for all parameters of business management, from quality management to environmental performance, information security, food safety, risk management, health and safety.
2) Helps the company become more productive. Complying with standards requires clearly define, document and monitor business processes. Management also needs to set goals for their company and measure their progress. This work is critical to building a lean and productive business.
3) Customer satisfaction. Standards help maintain customer satisfaction by improving complaint management, quality control, and customer satisfaction monitoring. Studies show that one of the major benefits of certification is a reduction in customer complaints.
4) Improves revenue. Certification can help with revenue generation. And the best business results are achieved in companies that make a continuous effort to improve operations.
5) Opens doors to new markets. Standards open doors for businesses to new markets. For example, a company is eligible for government contracts that require compliance with certain standards, or can join the supply chain of a larger company or megaproject. Many standards are globally recognized and can increase customer confidence in international markets.
6) Promotes team commitment. Compliance with ISO standards can help increase employee commitment and productivity. Certified businesses report better job satisfaction, turnover, employee motivation and communication between managers and employees.
7) Appropriate for all sizes. Certification is useful for businesses of all sizes, even businesses with only a few employees. Small businesses sometimes certify because of supply chain requirements or when they want to implement best practices in their operations.
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